Charging of Service Tax is not valid. The Government in April 2017 issued guidelines on fair trade practices related to charging of Service Charge from consumer by hotel/restaurants. As per these guidelines, Service Charge is optional and payment of it depends entirely upon the discretion of the consumers. An aggrieved consumer can approach a consumer forum of appropriate jurisdiction for redressal of his grievance related to charging of service charges by hotels and restaurants.
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This information was given by the Minister of State for Consumer Affairs, Food & Public Distribution, Shri C.R. Chaudhary in Lok Sabha on Feb 05, 2019.
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