With the objective of further improving safety and security of women across the nation and in line with Union Government’s efforts towards overall betterment of women, the Union Minister for Women and Child Development, Smt. Smriti Zubin Irani, on 27 July 2021, inaugurated the National Commission for Women’s 24/7 helpline number - 7827170170. 

Objectives and features of helpline:

  • The complaints are received in writing or online through its website i.e., www.ncw.nic.in.
  • Any girl or woman aged 18 years and above can seek help by calling on this Helpline which will be operated from the premises of the National Commission for Women (NCW), New Delhi.
  • Providing 24-hour complaints and counseling services to women affected by violence by linking them with appropriate authorities such as Police, Hospitals, District Legal Service Authority, Psychological services and providing information about women related government programmes across the country through a single uniform number.
  • The helpline will function with a team of trained experts.
  • NCW under its statutory mandate has been looking into complaints under various categories of violence/deprivation of women rights from across the country.

The Commission processes complaints to facilitate in providing adequate and expeditious relief to women ensuring suitable redressal of grievances. In order to strengthen and expand the complaint platform, the Commission took the initiative to start this Digital Helpline. This helpline service has been developed in collaboration with Digital India Corporation, Ministry of Electronics and Information Technology.


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